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Canyon Ranch Cut Compensation Planning Admin Time by 60% with CompXL - Saving 150+ Hours Per Merit Cycle

Moving annual merit cycles out of spreadsheets gave HR and managers one place to plan, approve, and act - with fewer errors, fewer follow-ups, and far less late-night admin work.

Canyon Ranch wellness and hospitality professionals

INDUSTRY

Hospitality and Wellness

COMPANY SIZE

Enterprise

CATEGORY

CompXL Compensation Planning

THE CHALLENGE

Manual spreadsheets made compensation cycles hard to scale - and easy to get wrong

Canyon Ranch relied on spreadsheets to manage compensation planning. Without formal workflows, real-time visibility, or version control, the team faced increasing risk and pressure as cycles grew in complexity.

  • No standardized workflow across stages, approvers, and participant groups
  • Limited real-time visibility into budget status and in-flight changes
  • High risk of errors and missed deadlines due to manual calculations and file handoffs
  • Hard to scale the process without adding more admin work

THE SOLUTION

CompXL streamlined planning with one centralized workflow

Canyon Ranch implemented CompXL to run annual merit cycles in a single system of record. Automation and structured workflows simplified a complex process with multiple jobs, stages, and approval paths - while improving accuracy and manager adoption.

  • Centralized compensation decisions, approvals, and reporting in one platform
  • Enabled managers and HR partners with clear, self-serve visibility during the cycle
  • Reduced manual calculations and repetitive admin tasks through automation
  • Simplified compensation communications and documentation by standardizing outputs

THE RESULT

Faster cycles, happier managers, and fewer late nights for HR

CompXL cut HR administrative time by 60% and saved more than 150 hours during the merit cycle. Implementation was completed in under 12 weeks, and managers reported overwhelmingly positive feedback on ease of use.

  • Saved two weeks of calculations and reduced time spent creating and distributing letters for service providers
  • Managers can log in and print what they need, reducing HR follow-ups
  • Ongoing, responsive support helped the team stay on track and continuously improve the process

“I finally got my summers back. I didn't have to work on spreadsheets late at night. That was a game changer for me.”

— Heidi Wallman, Corporate Director - HRIS | Canyon Ranch

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